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YOUR GUARANTEES

 

Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. We will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all parts of your trip are not listed on it, those parts will not be ATOL protected. 

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1. Our ATOL licence (3973) protects your holiday in line with the Civil Aviation Authority (CAA) guidelines. You have the security of knowing your holiday is fully bonded and protected.

 

2. Travel Options 4U is a member of The Global Travel Group this provides you with their
"Customer protection guarantee".

 

· All your payments are made to The Global Travel Group Client Account

· Your money is not available for use by the agent and is held in trust until payment is

due to the operator

· In the event of the failure of the agent or The Global Travel Group Limited, your money

is secure in the separate Client Account and will be paid to the operator to ensure your

holiday is unaffected

· In the event of the failure of the package organiser your money is secured by law under

the arrangements made by the organiser. The Global Travel Group will assist you to find

suitable alternative travel arrangements or, if appropriate, to obtain a refund from the

relevant protection fund (e.g. ABTA, ATOL)

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